Frequently Asked Questions - Evuad Essentials
Find answers to common questions about our products, shipping, returns, and more. If you can’t find what you’re looking for, feel free to contact us directly. We’re here to ensure your shopping experience is smooth and enjoyable.
Questions?
-
How long will it take to receive my order?
Shipping PolicyOrders typically ship within 3–5 business days. You’ll receive a tracking number once your order ships.
-
Do you accept returns or exchanges?
Refund PolicyAll sales are final. However, if your item arrives damaged or there’s an issue with your order, please reach out to us so we can make it right.
-
Can I send a candle as a gift?
Absolutely! Simply enter the recipient’s shipping address at checkout. You can also add a personalized gift note in the order notes.
-
What Type of wax do you use in your candles?
We use high-quality coconut wax for a clean, long-lasting burn.
-
Are your products eco-friendly?
Yes! Our candles are made with sustainable materials and thoughtfully crafted with care for the environment.
-
